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Feb 22, 2019

It’s Time to Figure Out Your Headrest

Kia Motor Corporation is well aware of customer complaints thanks to their Difficult to Understand (DTU) concerns received from feedback surveys. The Kia company works hard to ensure customer satisfaction through researching and correcting DTU complaints.

Traditionally, headrest operation issues have been the top DTU complaints across all Kia models. It is important to be comfortable while driving so it’s no surprise that bothersome headrests could cause issues. Kia headrests naturally lean forward to prevent dangerous whiplash injuries, but human heads want to fall back while driving comfortably so these two do not mesh well.

Lawton Kia is here to help with your headrest headache!

Lawton Kia specializes in customer care, which includes ensuring personalized touches to your new Kia. We believe that our customers deserve a safe and comfortable driving experience so if your headrests are bothering you, we will show you how to move them for maximum comfort!

Here are some tips for our current Kia owning readers;

gray car headrest with arrow on it for adjustment

  • The Kia Soul EV and Kia K900 luxury sedan are the only models with 4-way adjustable headrests with up/down and fore/aft adjustment. The K900 is also the only Kia model with a headrest that can be adjusted electronically through a button on the side of the seat cushion.
  • For other Soul trims and Kia models, you can find headrest adjustment buttons at the bottom of the headrest polls to move the headrest up and down. To move the headrest forward, simply pull it forward and upward at 30 to 45 degrees. If you need to move the headrest backward, pull the headrest to the most forward position and release it so it snaps back.
  • The Kia Sorento has the only headrest with the up/down button located on the headrests.

For premium safety and comfort in any vehicle, your headrest should sit so that the middle of the headrest is in line with the top of your eyes and it should rest as close to the back of your head as possible.

Your car manual should be a great source for all things Kia specific to your model, but if you are still uncomfortable or want to skip the reading, our secret tip is to just switch the rear and front headrests!

We hope these tips makes driving more comfortable for you! Visit Lawton Kia near Fort Sill to shop new Kia inventory, used cars, or schedule a service appointment where we could personally adjust your headrests.

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